Acumen would like to welcome members from the Nevada SDFSS and VDC program. We are committed to providing you with support throughout the transition to Acumen Fiscal Agent.
We will continue to update this page with training materials that will help support everyone from Participants, Employees, and Employers, to Case Managers and Program Admins. Utilize the training videos on this page and the materials will be attached at the bottom of the page.
SDFSS Time Entry Training for Employees & Employers
Training will include time entry, vendor entry, and management options in the mobile app, web portal, mobile web, and phone (IVR) for employers and their workers.
Please click here to view the training flyer for the webinar details. Below are the training dates and times.
View the video-on-demand training at your convenience below or view the PDF version of the training.
SDFSS Time Entry Training for Employees & Employers PDF
SDFSS Vendor Entry Training for Employers
Training will include time entry, vendor entry, and management options in the mobile app, web portal, mobile web, and phone (IVR) for employers and their workers.
Please click here to view the training flyer for the webinar details. Below are the training dates and times.
View the video-on-demand training at your convenience below or view the PDF version of the training.
SDFSS Vendor Entry Training for Employers PDF
Want to jump to viewing how to clock in and out in the mobile app?
- Click the chapters icon on the Training
- Select the "Employee Clock In/Out Process in the Mobile App" chapter from the list (timestamp 28:47)
- Select any chapter from the chapters list to view that portion of the training
- The video will take you directly to the thumbnail labeled "Employee Clock In/Out Process in the Mobile App" and the video will begin playing
- OR select the thumbnail labeled "Employee Clock In/Out Process in the Mobile App" to be taken to this portion of the training directly
- Hover over any thumbnail to view the chapter name
- Click the thumbnail to navigate directly to that portion of the training
Enrollment Transition Guide Training
Employers need help completing and submitting the Acumen Enrollment Transition Packet. View one of the recorded trainings below.
NV SDFSS Employer Vendor Only Enrollment Transition Packet Training
Enrollment Transition Guide - Employers with Vendors Only Training PDF
NV SDFSS Employer with Workers (including Vendors) Enrollment Transition Packet Training
Enrollment Transition Guide - Employers with Workers (Vendors Included) Training PDF
NV VDC Enrollment Paperwork
Enrollment Guide - Veteran Employers with Workers
Additional Resources
How to install the DCI Mobile EVV App
Create a Time Entry in the Web Portal or Mobile Web Portal (Historical Entries with Reason Codes)
Mobile App Guide for Employees
View Paystubs/Statements in the DCI Messaging Module
View & Manage Budgets/Service Plan Via Authorizations Widget
I'm locked out of the DCI system. What should I do?
Video - Create, Edit, and Verify Punch Entries in the Web Portal & Mobile Web Portal for Employees
Submit Vendor Payment Entries (Requests) & New Vendor Requests (Web Portal & Mobile App)