Need help verifying EVV pictures on your employee's entries? Download the guide below for a complete breakdown on why this happens and how to fix it.
Using Picture EVV
1.Employees will Clock In/Out with the DCI Mobile App
2.Clock In/Out EVV Selection is Picture
3.Employee takes picture of client
4.System is unable to match this picture with the Client profile picture
In DCI
1.DCI attempts to match the EVV picture to the Client profile picture
2.If unsuccessful, the punch will be labeled as Unverified
3.This requires the Employer to login and verify the EVV picture is the client
4.The punch is unable to be approved without proper verification
1.Once Logged into ER DCI Portal
2.Scroll down to Pending Entries
3.Look for eye icon to identify entry
4.Select Entry to view all Punch Details entry
Once Punch Detail page is open
1.Scroll down to view all punch details
2.Select Verifications Tab to view EVV methods
3.Review EVV pictures
4.Approve picture when the Employer can verify client
After opening Verifications Tab
1.Select link to view EVV picture
2.Select arrows to compare EVV pic with Client profile pic
3.Once Client is verified, select “A” to approve EVV pic
4. Once EVV picture is verified, the punch is able to be approved
5. You will notice the message is now gone
6. Simply select the “A” to give this entry final Employer Approval
7. Once the entry is approved, the employee is able to be paid