Acumen would like to welcome Illinois Veteran program and its employees and employers. We are committed to supporting you while working with Acumen Fiscal Agent.
We will continue to update this page with training materials that will help support everyone from Participants, Employees, and Employers, to Case Managers and Program Admins. Utilize the training videos on this page, along with the training materials linked and attached at the bottom of the page. For additional resources click here to navigate to the National Veterans Training Materials Resources.
Enrollment Packet Training
Time Entry Training for Employers & Employees
View the recording of the live training for on-demand access at your convenience. Training will include time entry and management options in the mobile app, web portal, mobile web, and phone (IVR).
IL Veterans Time Entry Training for Employers & Employees
Additional Resources
How to install the DCI Mobile EVV App
Logging into the Web Portal or the Mobile App
Mobile App Guide for Employees
Create a Time Entry in the Web Portal or Mobile Web Portal (Historical Entries with Reason Codes)
Editing Time Entry/Punch Corrections Guide
Historical Entries with Reason Codes
View Paystubs/Statements in the DCI Messaging Module
I'm locked out of the DCI system. What should I do?
View & Manage Budgets Via Authorizations Widget
Video - Create, Edit, and Verify Punch Entries in the Web Portal & Mobile Web Portal for Employees
National Time & Management Entry Training for Employees and Employers