Acumen would like to welcome all Veteran programs and their employees and employers. We are committed to supporting you while working with Acumen Fiscal Agent.
We will continue to update this page with training materials that will help support everyone from Participants, Employees, and Employers, to Case Managers and Program Admins. Utilize the training videos on this page, along with the training materials linked and attached at the bottom of the page.
Time Entry Training for Employees & Employers
Training will include time entry, and management options in the mobile app, web portal, mobile web, and phone (IVR) for employers and their employees.
View the video-on-demand training at your convenience
Time Entry Training PDF
Want to jump to viewing how to clock in and out in the mobile app?
- Click the chapters icon
on the Time Entry Training for Employers & Employees (video above)
- Select the "Employee Clock In/Out Process in the Mobile App" chapter from the list (timestamp 14:57)
- Select any chapter from the chapters list to view that portion of the training
- The video will take you directly to the thumbnail labeled "Employee Clock In/Out Process in the Mobile App" and the video will begin playing
- OR select the thumbnail labeled "Employee Clock In/Out Process in the Mobile App" to be taken to this portion of the training directly
- Hover over any thumbnail to view the chapter name
- Click the thumbnail to navigate directly to that portion of the training
Additional Resources
How to install the DCI Mobile EVV App
Create a Time Entry in the Web Portal or Mobile Web Portal (Historical Entries with Reason Codes)
Mobile App Guide for Employees
View Paystubs/Statements in the DCI Messaging Module
View & Manage Budgets/Service Plan Via Authorizations Widget
I'm locked out of the DCI system. What should I do?
Video - Create, Edit, and Verify Punch Entries in the Web Portal & Mobile Web Portal for Employees