Important: Zendesk Ticket Submission Has Moved
The MA Case Manager ticket submission process has been moved to our new Zendesk portal. You will be automatically redirected to the new form during this transition period. Please update your bookmarks, as this redirect will only be available till 09/14/2026 before the old submission form is permanently disabled.
Having trouble logging in? Your account has already been created. Click "Request Password" on the login page and follow the instructions sent to your email to set up your password.
Submitting a request? Please select the "MA Case Manager" request form. Do not use the "Contact Us" form, as those submissions are routed to Customer Service and may delay processing.